Terms of service

Welcome to AQ Official. By accessing our website and placing an order, you agree to the following terms and conditions.

1. General

  • AQ Official operates as an online-only store
  • By using our website, you confirm that all information provided is accurate
  • We reserve the right to update or modify these terms at any time

2. Products & Availability

  • All products are subject to availability
  • We strive to display product colors and details accurately, but slight variations may occur
  • We reserve the right to discontinue any product at any time

3. Pricing & Payments

  • All prices are listed in PKR (Pakistani Rupees)
  • We reserve the right to change prices without prior notice
  • Orders will only be processed after payment confirmation (for prepaid orders) or order verification (for COD)

4. Order Acceptance & Cancellation

  • AQ Official reserves the right to cancel or refuse any order due to stock issues, incorrect pricing, or suspicious activity
  • In case of cancellation, customers will be notified accordingly

5. Shipping

  • Delivery timelines are estimates and may vary due to external factors
  • AQ Official is not responsible for delays caused by courier services
  • Customers must provide accurate shipping details—incorrect information may result in failed delivery

6. Returns & Exchanges

  • Returns and exchanges are subject to our Returns & Exchanges Policy
  • Items must meet all eligibility conditions to be accepted

7. Intellectual Property

  • All content on this website (images, logos, text, designs) is the property of AQ Official
  • Unauthorized use, reproduction, or distribution is strictly prohibited

8. Limitation of Liability

  • AQ Official is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website

9. Privacy

  • Your personal information is handled in accordance with our Privacy Policy
  • We do not share customer data with third parties without consent

10. Governing Law

  • These terms are governed by the laws of Pakistan

11. Contact Information

For any questions or concerns, contact us via:

  • Instagram / WhatsApp
  • Email (aqsignaturepk@gmail.com)